XM Support Group
We're Here for You Every Step
At XM, your triumph is our priority. Our dedicated staff is ready to assist you with any questions or obstacles you encounter, ensuring a smooth and pleasurable trading experience.
Reach Out for AssistanceVarious Channels for Communication
Phone Support
Expert help available for complex issues. Contact us Monday to Friday, 9 AM – 6 PM (EST) at XM.
Call NowCommunity Forum
Engage with other investors, share experiences, and discover answers to common questions.
Engage with ColleaguesConnect with Our Assistance 24/7
Live Chat
24/7
Always available to assist you whenever needed.
Email Support
Prompt service guarantee
Prompt replies throughout weekdays.
Phone Support
Weekdays only
9 AM – 6 PM (EST)
Help Center
Always available
Obtain 24/7 support options
Getting Assistance is Easy
1. Log In
Log into your XM account by visiting the XM site and inputting your credentials.
2. Discover Support Center
Visit the "Help" or "Support" section typically located in the footer or primary navigation.
3. Choose Contact Method
Select live chat, email, phone, or use self-service methods according to your preference.
4. Provide Details
For prompt assistance, kindly share your account details along with your inquiry or concern.
Explore Options Autonomously
Help Center
Discover our comprehensive knowledge hub for detailed guides and educational materials.
Access ResourceVideo Tutorials
Explore detailed video tutorials to understand XM's functionalities.
Access ResourceElevate Your Support Experience
Be Direct: Articulate your ideas clearly, encompassing any pertinent information or changes.
Include account details: Offer crucial information and visuals if necessary to aid the support team in addressing your concern.
Choose Your Preferred Method: Use live chat for quick help and email for detailed inquiries.
Visit the Support Hub: Discover fast solutions before contacting assistance.
Prepare Your Information: Gather your login details, transaction numbers, and any pertinent screenshots before reaching out to customer service.
Contact Support: If you don't get a quick reply, please reach out to support again using the same or another method.